Refund Policy

Refund Policy

Last Updated: October 16, 2025

We want you to feel confident shopping with us. Here’s how our refund process works.

Timeline

Once approved, refunds take up to 14 business days. If you experience delays, please contact us — we’ll make sure your case is resolved quickly.

Secure Handling

Refunds are processed exclusively through PayPal to ensure safe and secure transactions.

Refund Approval

After your returned item is received and inspected, we’ll notify you by email regarding your refund eligibility. Approved refunds will be issued to your original payment method.

Pending Refund?

If your refund hasn’t appeared, please check with your bank or payment provider first. If the issue persists, reach out to our support team for assistance.

Exclusions

Only regular-priced items are eligible for refunds. Sale or clearance items are final sale and cannot be refunded.

Exchanges

We only offer exchanges for defective or damaged items. Please contact us at support@spodstore.com for return instructions.

Business Name: SPODSTORE LLC
Address: 210 SW Century Dr Apt 327, Bend, OR 97702, United States
Website: spodstore.com
Email: support@spodstore.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)